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Delivering what you promise is the key

January 25, 2018 5:16 PM | Katharine Giovanni (Administrator)

Years ago my husband and I decided to update our dated backyard, so we interviewed a few landscapers. We found the first landscaper at a garden expo in Raleigh. We chatted with him for quite a while at the show and genuinely liked what he said to us. His brochure looked great so we thought he would do a great job. When he came to the house, however, he asked very few questions and wrote very little down.

After a few weeks went by, he finally emailed his drawing, which a 10 year old could have done. He gave us absolutely no information on what plants he would plant or how much it would cost. Horrible. We never called him back.

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